Service channels
Customer Support Service
We are committed to providing top-tier service to all our business partners. To ensure your experience with our electric motorcycles is seamless, we offer 24-hour customer support. Below are the details of our support services:
Contact Us for Support
If you encounter any issues or have questions, please feel free to contact us through the following channels:
Email: support@zxjtmco.com
Live Chat: Available on our website during business hours.
Our Services Include:
Technical Assistance: Troubleshooting, installation guidance, and maintenance support.
Warranty Claims: Manage and process your warranty requests swiftly and efficiently.
Order Inquiries: Updates on order status, tracking, and delivery.
Parts Replacement: Assistance with ordering and replacing parts.
Custom Solutions: Tailored technical support for bulk orders or business projects.
Support Hours:
Our dedicated team is available 24 hours a day, 7 days a week to assist you with any issues.
We aim to respond to all inquiries within 24 hours.
Frequently Asked Questions (FAQs):For common questions about our products and services, visit our FAQ page.
We appreciate your business and are here to ensure you receive the best possible support. Thank you for choosing us as your trusted electric motorcycle supplier.